Returns and exchanges
Returns
- We accept returns within 14 days from the date of order delivery.
- To make a return, please complete the return form . The completed form together with the returned product should be sent to:
SHOECRATES
Stradomska 2
31-058 Kraków
Poland
tel. 575 505 605
- We usually order a refund within 3 business days of receiving the returned shipment.
Exchanges
- We do not offer direct exchanges. In such situations, we suggest returning your order and then placing another order.