Returns and exchanges

 

Returns

  • We accept returns within 14 days from the date of order delivery.
  • To make a return, please complete the return form . The completed form together with the returned product should be sent to:

SHOECRATES

Stradomska 2

31-058 Kraków

Poland

tel. 575 505 605

  • We usually order a refund within 3 business days of receiving the returned shipment.

 

Exchanges

  • We do not offer direct exchanges. In such situations, we suggest returning your order and then placing another order.